Privacy Policy – Frozzle.pk

Welcome to Frozzle.pk – your trusted socks and accessories store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, as well as the choices you have regarding your information. By visiting or purchasing from Frozzle.pk, you agree to the practices described here.

We will only collect the information necessary to fulfill our business relationship with you, and we will store it only as long as required by law or for the purposes for which it was collected. You can browse our website without providing personal details; you will remain anonymous unless you log in to your account.

1. Information We Collect

When you place an order or create an account on Frozzle.pk, we may collect:

• Name, title, and gender
• Date of birth
• Email address
• Billing and delivery addresses
• Contact numbers (phone/mobile)
• Payment details (card or bank account information)

We use this information to:

• Process and deliver your orders
• Manage your account
• Handle payments and refunds
• Improve website content and layout
• Provide customer service and support
• Send updates, offers, and product information (only if you agree)

We may share your delivery details with courier services for order fulfillment. You must provide accurate, up-to-date information and keep your login credentials secure.

2. Other Uses of Your Information

We may use your data for:

• Market research (responses are anonymous)
• Surveys, competitions, or promotional campaigns
• Updates on products, offers, and news (you can unsubscribe anytime)

If you opt out, we will remove you from our marketing list within 7 working days.

3. Competitions & Offers

Data collected during contests or giveaways will be used to notify winners and promote offers. Specific terms will apply to each competition.

4. Sharing with Third Parties

We may share your information with:

• Our delivery partners
• Payment processors
• Fraud prevention services
• Marketing service providers (if you have agreed to receive offers)

We never sell your personal information to third parties. We may share data if required by law or if Frozzle.pk is sold or merged.

5. Cookies

Frozzle.pk uses cookies to improve your shopping experience. Cookies help:

• Remember your shopping cart items
• Save login details for faster checkout
• Analyze site traffic via tools like Google Analytics

You can disable cookies in your browser settings, but this may affect site functionality.

6. Security

We use secure servers, encryption, and firewalls to protect your data. In some cases, we may request proof of identity before providing account information. You are responsible for keeping your password confidential.

7. Your Rights

• Access your personal data we hold
• Request corrections to your data
• Ask us to stop using your data for marketing

To contact us regarding your data or privacy, email: info@frozzle.pk

---

This Privacy Policy may be updated periodically. Please check back to stay informed of any changes.