Refund policy

We offer exchanges only for defective items. Contact us within 2 days of delivery at frozzle125@gmail.com with your order number and photos of the issue.

Items must be unused and unworn, with tags and original packaging. Approved exchanges are for the same or a lower-value product. We do not offer refunds.

Customers pay return shipping for exchanges. Exchange requests are processed within 2–5 working days.