Terms & Conditions

Effective for purchases on Frozzle.pk. By placing an order you accept these Terms & Conditions — please read carefully before buying.

Acceptance of Terms

By placing an order on Frozzle.pk, you agree to these Terms & Conditions. We may update these Terms at any time; changes apply to new orders once posted on the website. Please review them regularly.

Questions? Email us at frozzle125@gmail.com.

Information About Our Website & Products

We try to keep product descriptions, images, and prices accurate, but mistakes can happen. If an error affects your order we will notify you as soon as possible.

• Product colours may vary slightly due to screen settings.
• Sizes are approximate and may differ slightly.
• All products are subject to availability.
• Delivery dates are estimates only.
• Online promotions may not be available in physical stores, and vice versa.
• You are responsible for keeping your account login details secure.

Purchasing from Frozzle.pk

To place an order on our website:

1. Add desired products to the shopping cart.
2. Provide your personal details.
3. Enter your delivery address.
4. Confirm your order.

Your order is considered an offer to purchase and is not confirmed until we dispatch your items. You will receive:

• Order Acknowledgement Email — confirms we have received your order (not acceptance).
• Order Dispatch Email — sent when your order is shipped; this confirms acceptance of your purchase.

We reserve the right to cancel or refuse any order before it has been accepted and dispatched.

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If you need any customization (different wording, Urdu version, or added sections like Refund Policy / Shipping Policy), let us know.